Delete Account

This page explains how to delete your account in the Segafredo app (Segafredo Zanetti Espresso Chittagong, Bangladesh), published on Google Play and the App Store by DevOps.

How to delete your account in the app:
1. Open the Segafredo app and sign in.
2. Tap the menu button (top left).
3. Tap "Delete account".
4. Read the message and tap "Delete account" to confirm.

Your account is deleted straight away: you are signed out on all your devices, you stop receiving notifications, and your account, saved addresses and order history are no longer available in the app. If you sign up again later with the same mobile number, you start with a new, empty account.

If you have an order that is still in progress, please wait until it is delivered or cancelled before deleting your account.

Delete your account without the app:
If you no longer have the app, send a request from the mobile number registered with your account to [email address] or call [phone number], with the subject "Delete my account". We will delete your account within 7 days and confirm by SMS.

What is deleted:
Your access to the account, your sign-in sessions, your devices registered for notifications, and your account's link to your mobile number.

What we keep, and why:
Records of orders you placed (items, amounts, date, delivery address and the name and mobile number on the order) are kept as part of our sales and accounting records, as required by law in Bangladesh. These records are kept for 5 years and are not used for marketing. They are not visible in the app after your account is deleted.

Questions:
Contact us at szectg@albionbd.org or +880-1966-443355.

Last updated 07 Oct 2026